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Service Design Academy
At a glance

At a glance

Service design includes the planning and design of effective, efficient and customer-centred service experiences and is understood as a holistic innovation process. Get to know selected methods at the workshops of the Service Design Academy. The development takes place on the basis of a practical example.

  • Degree

    At the end of the course you will receive a certificate of attendance

  • Study model

    1 course of two half-days

  • Duration of study programme

    2 half days of 4h each

  • Place of study

    Chur or Zurich

  • Tuition fees

    CHF 249

  • Teaching language

    German

  • Director of Studies

    Knaus Dominik More about Knaus Dominik

  • Application deadline

    Up to three weeks before the course starts